Risk Management

Alternative Service Concepts LLC handles property and liability claims for and against the City.

Claims Adjusters:

Debra Eubanks, Sr. Claims Adjuster

(509) 625-6826 

Kathleen Paradis, Claims Adjuster

(509) 625-6824  E-mail: kathleen.paradis@ascriskmanagement.com

ASC Fax Number:  (509) 625-6836

Claim for Damages Against the City (for Citizens)

If you intend to submit a claim against the City you must use the Claim for Damages Form.  For further information on claim requirements, see Municipal Code, Section 4.02.030  This form is also available from the City Clerk's Office on the 5th floor of City Hall.  Claims must be notarized before submission.  The City Clerk's Office has a Notary Public who can provide this service without charge.

City Incident Report Form

This form is for internal City use.  An incident form must be completed by the department involved and faxed, e-mailed or sent by interoffice mail within 24 hours of the occurrence to a Risk Management Claims Adjuster.  Make sure to document the incident in detail and take photos if possible.